Your Most Frequently Asked Questions…

Screen Shot 2014-05-20 at 9.37.31 PMHow often are your lists updated?

We update both our direct mail and email databases daily so you will always have the freshest data. Our entire platform us on a 30 day cycle so every list will be updated once every 30 days (plus or minus a few days). When you become a client you will be able to see the last date the list was updated so you will know exactly how fresh the data is.

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How accurate are your lists?

Our Direct Mail Lists are 95% accurate as we NCOA Validate all of our records and our Email Lists average around a 50%-80% deliverability rate. Email deliverability depends on a lot of factors outside of our control so if you have never done email marketing it would benefit you to seek a qualified professional to help improve your deliverability rates.

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How do you compile the lists?

All data is compiled using public records, phone books and surveys. We also use private and proprietary databases from many different sources. When you search for a list you will see what looks to be the same list but since we have different sources we allow you to select which source you prefer to use. This gives you the flexibility to choose multiple sources for your data.

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How are my lists delivered to me?

After your order is processed and verified you will receive a username and password where you can access your dashboard. Once you are logged in simply search for lists and then you will be able to click the download link and your list will be saved to your computer. Since all of our lists are pre-compiled it makes it ultra-fast to get your lists.

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What type of support do you offer?

If you need help you can simply send us an email from inside your client dashboard and we will be happy to help you. We prefer email support because then we can escalate your ticket internally if needed but feel free to call us too.

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How many times can I use the lists?

Once you download your lists you will have unlimited access and use. The only restrictions is that you can not resell the lists.

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How can you sell your data for less than anyone else?

With over 4000 Completely Satisfied clients since 2005 we can offer volume pricing as we have many enterprise clients who have multiple users that cover the majority of our costs. This makes it affordable for businesses like yours to be able to purchase large amounts of data for your marketing needs.

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Do you have an instant download?

Yes, it once your account is set up you will be able to download you lists instantly.